Delivery & Communication

When Does Your Center Receive Their Meals?

Once you have selected us as your food service provider, we will work with your center to determine the best delivery time.

What About Inclement Weather?

Rain or shine, we will be there on time to meet all your food service needs.

What if I Need to Change the Meal Count or Cancel a Meal?

Distinctive Dining Solutions has created a specific email account for our customers. Simply email customer@distinctivediningsolutions.com, specify your center's name and changes you need to make. For routine changes, please allow 24 hours for us to process. For emergencies and cancellations, please notify us ASAP.

What if I Need to Talk to Someone?

Customer service is a top priority for us. If you have any concerns or do not feel like your problem has been resolved to your satisfaction, please contact our Manager at 859-283-6613 or email customer@distinctivediningsolutions.com.